Cookie Policy

Last updated: 2026-07-23

This Cookie Policy explains how ongotrack.quest (“we”, “us”) uses cookies and similar technologies when you visit or use our services from Japan.

1. Purpose and scope

We use cookies and similar technologies to (a) operate the service, (b) measure performance and usage (analytics), and (c) support marketing or personalization features, where applicable. When these technologies collect information that can relate to an identifiable individual, the processing will be carried out in accordance with applicable Japanese privacy rules.

For personal information processing, we handle it within the purposes of use described in this policy and applicable privacy notice materials.

We comply with Act on the Protection of Personal Information regarding notice of purposes of use and handling of personal information, including when information is provided to third parties or processed by third parties.

Where web-tracking triggers additional Japan notice/consent requirements for transmissions to third parties, we provide the required notices and, if applicable, obtain consent through our cookie preference controls before activating those features.

3. Cookies and similar technologies we may use

  • Essential/Strictly necessary: Helps our service work (e.g., security, account functionality, basic session management).
  • Analytics: Helps us understand how the service is used to improve it.
  • Advertising and marketing (where applicable): Helps deliver or measure marketing activities.
  • Personalization (where applicable): Helps tailor content or recommendations.

The exact cookies or technologies may vary depending on your interactions, device, and settings.

4. Third parties

Some cookies or similar technologies may be set by third parties or involve third parties acting on our behalf. If third-party handling involves personal information, we provide the necessary information and rely on applicable requirements under Act on the Protection of Personal Information, including any consent or exceptions that may apply based on the circumstances.

Where required for tracking-related transmissions, we present a consent choice before activating non-essential tracking.

5. Your choices and how to manage consent

You can manage cookie preferences through the cookie consent controls available on our site (e.g., a cookie banner and “Cookie Settings” link, if shown). You may be able to accept or reject non-essential categories, and you can update your preferences at any time.

You can also control cookies through your browser settings (for example, blocking or deleting cookies). Please note that disabling certain cookies may affect parts of the service.

6. Retention

Cookie retention periods vary by cookie type and purpose. Where available, we limit use to what is necessary for the purposes described in this policy and keep personal information no longer than required for those purposes.

7. Contact us

If you have questions about this Cookie Policy or our cookie practices, contact us using the details below.